FAQs

When you choose “Same Photo Material,” your jacket will be made from Mixed Leather. This means it will be made from a combination of different leathers, such as cowhide leather, sheepskin leather, and faux leather.

If you prefer your jacket to be crafted entirely from real leather, you can opt for either “Cowhide Real Leather” or “Sheep Hide Real Leather” from the “Select Jacket Material” drop-down menu. This selection ensures your jacket is made from high-quality, genuine cowhide or sheepskin leather only.

We use top quality YKK Branded zippers in all of our jackets.

We purchase all unprocessed leathers from best hide selling places around the world, which are side-effect free and safe for humans. After buying amazing quality Hides, our skillful craftsmen convert them into great quality leather attires. This way, you can indisputably rely on our untouchable class of products.

Gladly! You can request us to provide the finest gift wrapping service as well. You should email us at [email protected] to get further information regarding this service.

Genuine leather refers to the material which is produced from the skin of an animal. The leather fibers may be glued together to form a sheet of material that looks like real leather. Faux leather is the blend of wax chemically treated fabric base with dye or polyurethane for color and texture. It is man-made leather and the cost is inexpensive. It is similar to real leather, But it is not durable.

No, we don’t believe in that. You can order jackets as much as you like. We pay our valued customers with sound quality outfits within date-time frames.

We sell only new items that will be made by our expert craftsmen once we receive the order.

Absolutely Yes! It all starts with leather. Our core proposition is the best quality leather that ranges from Lambskin, Sheepskin, Goatskin, and Cow-hide.

Yes, where our core strength is leather, we also make orders in other fabrics like cotton, polyester, satin, wool, and other fabrics.

Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.

After placing the order, Click on the checkout Button, which will direct you to the checkout page. Apply “coupon option” on the page, write the code and click on the button; that total offer amount will be subtracted from your total bill.

Maker of Jacket offers a convenient mode of payment that is available worldwide. We accept all major forms of credit cards including Visa cards, Mastercards, American Express, etc as well as Paypal. However, we do not deal with checks and cash for the purchase of the product.

All Customers will be charged in USD.

Your payment may have been declined due to any of the following reasons:

Incorrect billing address and phone number:

Make sure that the billing address listed in your account matches that associated with your payment method.

Credit card limit reached:

Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. Try decreasing your daily spending limit or enter a new credit card with a higher credit limit.

Credit / Debit Card Number:

Make sure that the credit card or debit card number is correct and up-to-date.

Credit / Debit Card Expiration date:

Review the expiration date on your credit card or debit card. If your card expired, update your credit card or debit card information.

PayPal account out of funds:

Make sure funds are available in your PayPal account if Paypal is listed as your payment method.

Yes, Maker of Jacket offers multiple offers and discount promos based upon seasons and other holidays. You can add the promo code while checking out and that percent amount will be subtracted from your total bill.

Yes, we have the policy to offer a discount on the purchase of more than 2 products

Yes, We provide you a huge discount on the purchase of bulk products. You have to fill the below form:

https://www.makerofjacket.com/wholesale-inquiry

You can determine the correct size by visiting our size charts here. If you don’t know about your size or how to take measurements, you can see our sizing guide here. Still, if you have any problems regarding the size, no worries, you can mail us at  [email protected], and we will advise you accordingly.

It’s available in both. Please visit our size guide page.

Yes, of course. You can select “I want to order a custom size” from the size drop down at the product page and mention your body measurements or ready jacket measurements in inches or centimeters.

At our online store, every information is protected for your privacy. Hence we use PayPal secured checkout that bears 128 bit Secure Socket Layer encryption.

Please be assured that we consider all of the information you share with us to be totally private and confidential. At no point will we share rent, or sell your personal information. Hence your personal information and the information related to your payment are solely used for the purpose of easing up the transactions to be done by the customer in the future. For further details, please read the Maker of Jacket Privacy Policy.

No, you may place an order as a guest. However, we highly recommend that you sign up for an account so you can track and review purchases from your account. You can also save your address and personal details which will allow for a smoother shopping experience next time.

If case you can’t login, you may contact our Customer Support at [email protected]

On the Login page, click on the “Forgot password” link and we will email you instructions to reset your password.

Once you have signed up, you’ll be able to log into ‘Your Account’ anytime you want. This can be found on the top right and bottom of the page. This is where you go if you want to change your password, email address, delivery info and card details.

Yes, Go to your account and click on Order History.

Once you have signed up, you’ll be able to log into ‘Your Account’ anytime you want. This can be found on the top right and bottom of the page. This is where you go if you want to change your password, email address, delivery info and card details.

Yes, we offer complete customization on all our products. On every product page, you’ll see an option called Advanced Customization Option. If you select YES, all available customization choices will appear, and you can customize as per your requirement.

By default, the jacket is made from the material shown in the product photo.

If the photo shows leather, it’s usually made from mixed leather (cowhide, sheepskin, or faux, depending on availability).

If you want the jacket in a specific material, here’s how:

On the product page, find the Advanced Customization Option.

1. Select YES.
2. Under Select Jacket Material, you can choose from:
   100% Real Cowhide Leather
   100% Real Sheepskin Leather
   Faux/PU Leather

By default, the inside lining will match the product photo and description.

If you’d like to customize the lining:

On the product page, select Advanced Customization Option → YES.

A field called Select Inside Lining will appear.

You can then choose from:

• Viscose
• Polyester
• Satin
• Quilted Cotton
• Wool
• Faux Fur
• Real Fur

Yes. Both the outer material and the inner lining can be customized in color.

To do this:

On the product page, select Advanced Customization Option → YES.

You’ll see fields for:

• Change Outer Material Color
• Change Inner Lining Color

Select from the available options or enter your own color request.

Yes, absolutely! We can personalize your jacket with your own logo or artwork. Here’s how you can do it:

1. 1. On the product page, select Advanced Customization → YES.
   2. Scroll down to the section called Add Artwork or Logo.
   3. Choose your preferred placement: Left Chest, Right Chest, Left Arm, Right Arm, or Back.
   4. Upload your file directly (formats accepted: JPG, JPEG, PNG, or PDF, up to 5MB).

Not ready to upload right away? No worries—after placing your order, just email your logo with the order number to [email protected], and we’ll make sure it’s added to your jacket.

Yes, absolutely! You can add your own name, initials, or any text to the jacket. Here’s how to do it:

1. 1. On the product page, select Advanced Customization → YES.
   2. Scroll down to the section called Add Personalized Name or Text.
   3. Choose your preferred placement: Left Chest, Right Chest, Left Arm, Right Arm, or Back.
   4. Enter the exact text you’d like added.
   5. (Optional) Add styling instructions—such as font style, text color, outline, placement size, or any other detail.

This way, your jacket becomes truly one-of-a-kind—tailored not just in fit, but in identity.

Yes, definitely! We understand that sometimes you want something beyond the standard options. If you’d like to make design tweaks—whether it’s the collar style, zipper type, closure system, sleeve length, or even pocket placement—you can add those details in the Order Notes section on the product page.

Once your order is placed, our design team will review your request and will make it accordingly.

Yes, we’re here to accommodate your customization requirements.You can email us within 24 hours at [email protected] with your order number and customization details. We’ll be happy to adjust your jacket exactly as per your request.

Yes, it depends on the type of customization. Some changes—like hardware color, personalized text, or adding a logo—have fixed additional charges. These will appear directly on the product page once you select Advanced Customization → YES, so you can see the additional charges right away.

For more unique design requests, a custom quote may be required. To confirm the exact price, just email us the jacket you’re interested in along with your customization details at  [email protected] Our customer support team will review your request and let you know before proceeding.

Yes. Once you place your order, our team will review your customization request and, if needed, share a digital mockup showing the placement of your logo, text, or artwork. This way, you can confirm the design before production begins. We’ll be happy to adjust it until you’re completely satisfied.

Absolutely! If you have a sketch, inspiration photo, or even a rough idea, feel free to send it to [email protected]. Our design team will carefully review it and guide you on how we can bring your idea to life. We’ll work closely with you to make sure the final result matches your vision.

Yes, you can. Just select Advanced Customization → YES on the product page and choose all the options you’d like. If you have any extra instructions, you can add them in the Order Notes section at checkout.

We don’t accept physical patches or badges sent by customers. However, we’d be happy to create your patch, logo, or embroidery for you as part of the customization. If you prefer, we can also make the jacket plain and you can add a patch locally later on. Either way, we’ll guide you through the process.

Yes, we do. We often work with motorcycle clubs, teams, and organizations that need a consistent design. Discounts are available for larger orders. Please contact us at [email protected] with your requirements, and we’ll be happy to assist.

Yes. We offer made-to-measure sizing, tall fits, plus sizes, and other adjustments beyond the standard chart. You can enter your exact measurements when placing your order or email them to [email protected] afterward

Since customized jackets are made especially for you, they are not eligible for refund or exchange. If there’s an issue with quality or if your customization wasn’t completed as requested, we’ll make it right. Your satisfaction matters to us.

Yes, you can update or modify your customization within 24 hours of placing the order. After that, production may already be in progress, and changes might not be possible. If you need to make an adjustment, just email us at [email protected] with your order number and the revised details—we’ll do everything we can to accommodate your request.

Yes, once you’ve submitted your logo or design, we keep it securely on file. This makes future orders quick and hassle-free—you can simply tell us you’d like the same design, and we’ll handle the rest. We’re happy to make reordering easy for you.

Absolutely. You can order for your favorite color instead of getting in the color shown on the website. Just Place your order and mention the desired color on order notes during checkout and we will make it for you accordingly.

Yes, If you wish to design a product of your choice. You have to fill the form below and we will make your dream into reality.

https://www.makerofjacket.com/shop/customize-jacket-order

Yes., You can mention your desired changes on the order note.

We are unable to accept returns as customized pieces are created to your specification and taste.

After we receive your order, it requires around 4 to 5 weeks excluding weekends for processing and delivery will take 5 to 8 days to ship your custom order.

It is not a big issue, your tracking number keeps you up to date about the information of your placed order. If it becomes late, contact us at [email protected]

To facilitate our valued customers with convenient shipping, we amalgamate with trustworthy services that incorporate DHL, USPS, FedEx, TNT, SKY NET Worldwide Express, etc.

You will receive the tracking number within 24 to 36 hours after your order has been dispatched from our warehouse.

Maker of Jacket gives the facility of free shipping to all customers throughout the world. But according to the international law, we do not deliver our products to Israel and OFAC countries and the country which is having a war.

At Maker of Jacket, every piece we create is handcrafted with care and made just for you, so we don’t keep ready-made stock.

Once we receive your order, we begin crafting your jacket using the materials available in our stock.

–Standard jackets typically take 7 to 12 business days to craft.

–Custom jackets require 4–5 weeks for processing, as every detail is tailored to your preferences.

For shipping, once your order is dispatched, the estimated delivery times are:

• FREE Standard Shipping: 12–18 business days
• Express Shipping (+$69): 4–7 business days

You can select your preferred shipping option during checkout.

Delivery times may vary slightly depending on your location and customs clearance process in your country.

If you’d like to expedite your order, please reach out to us before placing your order. We will coordinate with our production department to see if expediting is possible.

For more information, you can see our delivery times from the link below:
https://www.makerofjacket.com/delivery-times

It is fine, you can easily change your shipping address by emailing us at [email protected] with your order number and new shipping address, so that we can update your details on our system.

After placing an order on our website and clearing your dues, you will receive an order ID.

Through this computer-generated ID, you would be able to track your order at any time. You have to go to the Track-order Page and Enter your Order Id & Email to check the actual state of your order.

Yes, you can. The jacket must be returned in the original packaging, the state of the jacket should be good as new with an official tag. For further details Please See our Returns & Refunds Policy.

Please fill the below return request form:

https://www.makerofjacket.com/return-request

Your request will be reviewed by concerned. department and get back to you ASAP.

You may cancel within one business day after the order submission because Our system is designed to fill orders and get them on their way as quickly as possible. Or the result Cancellation charges will be charged $45 and restocking fee and merchant processing fees will also be applied

As we provide free shipping at our own cost, we are unable to pay for returning item(s).

We take care of all required documentation and clearances before shipping your order.

In most cases, customers do not incur any customs duties or taxes. However, since the de minimis rule has ended, duties or taxes may apply only in certain states or countries. These charges are determined by local customs authorities and are outside our control.

To help minimize this, we always declare the shipment at a reasonable value, so if any duty is applied, it is typically low and manageable.

Once the parcel reaches your destination state or country, any customs duties or taxes are determined by your local customs authorities. Unfortunately, we don’t have control over them.

If you’d like clarity before placing your order, we recommend checking with your local customs office for current policies.

Maker of Jacket is an online store, ready to make any design of jackets, coats, leather aprons, leather chaps, patches, motorcycle jackets, pants and suits. You can also provide your dream jacket which is not available on our website, we will make it. All the products are made by our expert craftsmen. We also craft popular designer jackets worn by celebrities in movies. Our highly skilled and dedicated leather designers always keep their fine eyes to details and craft technically brilliant and comfortable leather jackets.It doesn’t really matter where you are from, you can always avail our quality products globally via the World Wide Web.

Yes, you can easily contact us by sending your queries to [email protected] and we shall respond to your queries as soon as possible. We would love to hear from you.