DELIVERY TIMES & SHIPPING INFORMATION
Order Placed
Once you select your favorite leather jacket from our collection or customize one to match your unique style, simply add it to the cart and place your order through our secure checkout. Our system instantly records your order details, and you will receive a confirmation email right away. This marks the beginning of your custom jacket journey.
Order Processing
After your order is placed, we send you a size confirmation email to double-check your measurements and allow for any adjustments before production begins. Once confirmed, your order immediately moves into processing. We wait up to 24 hours for your confirmation — and if no response is received, we proceed with the size you selected at checkout.
Standard processing takes 7–12 business days, while custom orders require 3–4 weeks (excluding weekends and public holidays).
Quality Control Inspection
Before your jacket is prepared for shipping, it goes through a thorough quality control inspection. Our team carefully checks every detail — from the stitching and zippers to the overall finish — to ensure it meets our premium standards. Only once the jacket passes this inspection do we prepare it for packaging and dispatch, so you receive a product that reflects the craftsmanship and quality you expect from Maker of Jacket.
Packing
Once your jacket passes our quality inspection, it is carefully placed in our custom protective bag to ensure it reaches you in perfect condition. We use premium packaging that not only safeguards your jacket during transit but also makes your unboxing experience feel as special as wearing it for the first time.
Shipping
Once your jacket is securely packed, it begins its journey through our trusted shipping partners— DHL, FedEx, UPS, or USPS.
We offer multiple shipping options depending on your location and product type. Shipping time depends on the method selected at checkout:
- Free Shipping (Orders over $150): 12–18 business days
- Standard Shipping: 7–12 business days
- Express Shipping: 4–7 business days
Shipping times exclude weekends and public holidays and may vary slightly depending on your location, local customs clearance process , and other unforeseen circumstances such as weather conditions, transportation delays, or government restrictions which are beyond our control.
Delivered at your Doorstep
The wait is over! Your handcrafted jacket is finally in your hands. Our courier partners deliver right to your doorstep, ensuring a smooth and secure handover.
Open your package, feel the craftsmanship, and enjoy the jacket made exclusively for you.
We proudly ship orders worldwide except for a few restricted regions due to due to shipping limitations or international regulations.
We do not currently ship to Russia, Ukraine, Brazil, Israel, OFAC-listed countries, and other internationally sanctioned regions.
Tracking Details:
Taxes and Customs Duties
Taxes and duties are the responsibility of the buyer and may vary depending on the customs regulations in your country.
FREQUENTLY ASKED QUESTIONS (FAQ's)
Standard delivery usually takes 7–12 business days for regular orders and 3–4 weeks for custom-made products. Delivery will take 4-6 business days depend on your location.
We accept and ship orders worldwide, with the exception of a few restricted locations due to shipping limitations or international regulations. We do not currently ship to Russia, Ukraine, Brazil, Israel, OFAC-listed countries, and other internationally sanctioned regions.
We offer free shipping on all orders worldwide.You’ll only be responsible for any applicable customs duties or taxes in your country.
All orders are shipped Delivery Duty Unpaid (DDU), which means that customs duties, taxes, or import fees are the responsibility of the buyer. These charges vary depending on your country’s regulations. We recommend checking with your local customs office before placing your order.
At the moment, we provide standard shipping only. However, in many cases, we try to speed up processing so your order gets to you as quickly as possible. For urgent inquiries, you may reach out to us at [email protected]
Most carriers deliver only on business days (Monday to Friday). Deliveries on weekends or holidays depend on local courier policies in your area.
If you have a specific deadline (e.g., birthday gift, event, or trip), let us know in advance. We’ll do our best to prioritize your order and advise you on the expected timeline.
If you’re not home, the courier will usually leave a notice or reattempt delivery. In some cases, they may hold the package at the nearest pickup location for you to collect.
Contact Us
If you don’t see your question here, or have a query regarding your order status, need to place an urgent order, or have any other inquiries, you can contact us by filling out the form or email us at [email protected]
